FAQs

Questions about your order or products featured online?
Email info@scrunchiesquad.com

Not receiving a confirmation after placing your order?

Upon placing your order you will receive a confirmation email. If you are not able to find the confirmation email in your inbox be sure to check our spam/junk folder. If the email is still missing you may have accidentally keyed in a wrong email during your checkout. Email us at info@scrunchiesquad.com so we can locate your mail and send it back to you.

What currency are the products listed in?

All of our products are listed in USD. If you are handling a different currency, we recommend that you check the current exchange rate to get an accurate idea of your payment.